Privacy Policy

Effective Date: May 1, 2025

1. Introduction

At Maivii ("we," "our," or "us"), we prioritize your privacy and data security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot application ("Maivii" or the "App"). Please read this policy carefully to understand our practices regarding your data.

2. Core Privacy Features

Maivii's AI functionality is designed with privacy as its foundation:

  • Core AI processing happens locally on your device
  • Your conversations remain on your device and are not transmitted to external servers for AI processing
  • No conversation content is collected, stored, or analyzed by our servers

3. Information We Collect

3.1 Account Information

When you create an account through our third-party authentication services, we may collect:

  • Basic profile information (name, email address, profile picture)
  • Authentication tokens provided by the authentication service
  • Unique identifier assigned to your account

3.2 Subscription Information

To manage subscriptions, we collect and process:

  • Subscription status and type
  • Purchase history
  • Payment method information (processed securely through our payment providers)
  • Account identifiers necessary for subscription verification

3.3 Technical Information

We collect minimal technical data necessary for app functionality:

  • Device type and operating system version
  • App version and installation ID
  • Error logs when necessary for troubleshooting

4. How We Use Your Information

We use collected information solely for the following purposes:

  • Account authentication and management
  • Processing and maintaining your subscription
  • Improving app functionality and addressing technical issues
  • Complying with legal obligations

5. Data Storage and Security

5.1 Local Data

  • All conversation data and AI processing remain on your device
  • Local data security depends on your device's security measures
  • We recommend enabling device encryption and maintaining current security updates

5.2 Account Data

  • Authentication and subscription data are stored securely on our servers
  • We implement industry-standard security measures to protect your information
  • Data is encrypted during transmission and storage

6. Third-Party Services

We work with the following third-party services:

  • Authentication providers (Google, Facebook, Apple)
  • Payment processors for subscription management

Each third-party service operates under its own privacy policy. We encourage you to review these policies for more information about their data practices.

7. Your Rights and Choices

You may:

  • Access and update your account information through the App
  • Delete your account and associated data through account settings
  • Request information about what data we hold about you
  • Opt out of promotional communications

8. Data Retention and Deletion

  • Account and subscription data are retained while your account is active
  • Upon account deletion, we remove personal information except where legally required to retain records for accounting, tax, or legal purposes
  • Local conversation data remains on your device until you delete the App

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes through the App or via email. The "Effective Date" at the top indicates when the policy was last revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]